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Mary Gardam

mary

About Mary Gardam

Mary is the Principal Quality advisor at LogiQA located in Brisbane, Australia. She has also held a number of senior quality roles in the forensic, biotech and medical testing fields. She believes strongly in a practical, business focused approach to quality. She is currently lecturing at Griffith University in Forensic Accreditation and Quality Systems and is an expert contributor for Flying Solo.

Gone but not forgotten – Business lessons from the dinosaurs

Picture this…….it’s the middle of a very dry winter, the rising sun has finally helped the mercury climb into double figures but the wind whipping around us makes it feel much colder. We are waiting with a group of about 50 tourists who like us, struggled out of bed while it was still dark […]

Five systems for clients they’ll love

Implementing systems can make a significant difference to the efficiency you experience in your business but don’t just think about yourself. Make sure that you think about systems for clients and how systems can improve their experience.

 
Welcome Pack

Do you have a standard way of informing your new clients about your business and the service […]

A stitch in time : Business lessons from my Granma

 

My grandmother was a very smart lady. She didn’t have the benefit of the education that most of us take for granted. Leaving before the end of primary school to start working she made up for what she might have missed with life experience and a wealth of common sense.

 

It’s only now as I […]

Tough love : Why I needed business coaching

This week I had the chance to soak up multi-million dollar views on the Gold Coast, the only problem is my business coach wouldn’t let me see it. I had to face the wall in her office so that I wouldn’t be distracted. After I’d finished sulking I realised that I had made the […]

Confession : It’s not easy being me…

 

This year I’ve made a commitment to be me.  Doesn’t seem too difficult does it?  Strangely enough though it is one of the most difficult challenges I’ve faced since starting my business.  I’m completely me when I talk face to face with my clients but for some reason when it comes to the written […]

5 signs your business needs systemising (for non-believers)

Systemising is rubbish right, it’s not for you, you need freedom to run your business how you like. But wouldn’t you like more control of your business, more time to do the things you love doing and a more consistent product/service? Sounds good doesn’t it? Just a little bit? If you think systems aren’t […]

Part-time business – How to avoid the pitfalls.

It’s a common path into business, keeping a full or part-time job to maintain income security or making the most of maternity leave and building a business around the kids. While it reduces the financial risk building a business part-time does have some drawbacks that you should be aware of before you start. Take […]

INFOGRAPHIC: Is small business planning for success?

Do you plan?
Small business planning is growing in popularity.  Is your small business ready to enjoy the benefits of planning?  Whether it is a SWOT analysis or a marketing plan, planning can help to get your business off to a flying start in 2014.

This infographic is based on a survey conducted in Feb 2014 […]

Twitter 101

What I wish I knew when I started using Twitter

If you’ve been thinking about trying out Twitter but you are a bit reluctant because it seems like everyone on there is communicating in another language, don’t worry. Take it from someone who has recently started using Twitter, it is possible to break the code […]

Why Twitter Rocks for Small Business

A newcomer’s guide to Twitter for small business
 

I’m new to Twitter.  Six months ago I didn’t know the difference between a hashtag and a handle.  Frankly, I just didn’t get it.  How could you possibly get any kind of meaningful message across in 140 characters or less?  I promised myself I’d give it a […]